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Mayors Say Entry and Visa Policies Deterring Overseas Travel to U.S., Creating Economic Hardship for Nation’s Cities

July 16, 2007


Mayors Say Entry and Visa Policies Deterring Overseas Travel to U.S., Creating Economic Hardship for Nation’s Cities

U.S. entry and visa policies and unfriendly treatment of overseas visitors at the nation’s ports of entry are driving overseas visitors away from the U.S., resulting in significant economic losses for American cities, were the main issues discussed at a joint meeting between mayors and members of the Travel Business Roundtable. The annual meeting of the Travel Business Roundtable (TBR) took at the Conference of Mayors 75th Annual Meeting.

The Travel Business Roundtable is a CEO-based organization representing all sectors of the travel and tourism industry. Attendees at this meeting included senior officials from American Express, Walt Disney, Wyndham Hotels, National Restaurant Association, and Intercontinental Hotels. Jonathan Tisch, Chairman and CEO of Loews Hotels is the Chairman of TBR.

A number of mayors participated in the joint sessions. Conference President Trenton Mayor Douglas H. Palmer welcomed the TBR members and mayors by stressing the importance that travel and tourism plays in cities. Providence Mayor David Cicilline and Honolulu Mayor Mufi Hannemann, Chair of the Conference’s Tourism, Arts, Parks, Entertainment and Sports Committee participated as panelists on a session — Tourism Development in America’s Cities. Las Vegas Mayor Oscar B. Goodman participated as a panelist in the session, The Changing Landscape of Travel and Tourism, which focused on the difficulties experienced by international travelers in visiting the United States. A number of other mayors participated in the group discussions. Los Angeles Mayor Antonio R. Villaraigosa welcomed the TBR members at their opening dinner.

Mayors Survey on Travel

Mayors call on the federal government for expansion of the U.S. Visa waiver program and increase promotion of the United States according to an independent survey released at the Conference of Mayors Annual Meeting by the Travel Business Roundtable and conducted by Tourism Economics, an Oxford Economics Company.

TBR surveyed 25 U.S. mayors, including those from 19 of the top 20 visitor destination cities in the nation. Among its key findings were:

  • 96 percent of mayors surveyed said the continuing decline in the number of overseas visitors to the U.S. is directly attributable to the difficulty of obtaining a U.S. entry visa, including excessive wait times, requirement for in-person interviews to obtain a visa, and non-refundable visa fees.

  • 80 percent of mayors said “uncertainty and unpredictability” of U.S. entry requirements is resulting in fewer overseas travelers visiting the U.S. Overall, travel to the top 15 U.S. destination cities is down 20 percent since the peak before 9-11.

  • 76 percent of mayors said unfriendly treatment of overseas visitors by U.S. immigration officials is a major element in declining arrivals.

    The survey marks the first time that the opinions of U.S. mayors have been gauged on the subject of declining overseas travel to the nation’s cities. Tourism revenues account for a significant amount of the operating budget of all large U.S. cities, including funding for emergency services, schools, roads and infrastructure.

    In addition, overseas travelers account for a large portion of tourism dollars spent in the U.S. For example, in 2006, while only approximately 18 percent of visitors to New York City were from outside the U.S., they accounted for more than 45 percent of tourism dollars going into the city’s coffers, according to NYC & Company, the city’s convention and visitors bureau.

    “The facts are simple: overseas visitors spend more time and more money in our country than do domestic travelers — and our visa and entry policies are driving them away. As this survey shows, the economic fallout of those policies is being experienced by our cities in unprecedented ways, and it’s time to make some important, positive changes,” said Jonathan Tisch, chairman of The Travel Business Roundtable, a coalition of leading U.S.-based travel and tourism organizations.

    “This study shows that mayors understand the challenges facing international visitors to the U.S. and what needs to be done to help. Travel and tourism is essential to the health of the U.S. economy, most notably to America’s cities” said Tom Cochran, executive director of the U.S. Conference of Mayors. “The Travel Business Roundtable survey released today is an important step towards highlighting the issues so that we can begin to implement common sense, yet vital improvements to the way we manage tourism in our country.”

    At the Los Angeles meeting, TBR joined with the nation’s mayors in calling on the Administration and Congress to do the following:

  • Expand the Visa Waiver Entry Program — and “implement common'sense visa policy reforms, including the reduction of interview wait times and the use of advanced video technology for visa interviews.”

  • Improve the way the U.S. welcomes overseas visitors — including “expansion of the model airports program, enhanced customer service training of U.S. Customs officials and implementation of an international registered traveler program.”

  • Commit increased resources for marketing the U.S. as a desirable destination for overseas visitors. The U.S. is unique among nations in that it has no active promotion program to attract overseas visitors. Although some U.S. cities market themselves abroad, there is no national-level marketing program for America — a position that stands in sharp contrast to nations such as Australia, The United Kingdom, Spain, France, Canada and Japan, all of which operate expansive and successful marketing programs to attract international visitors.

    Following the joint roundtable discussions between the mayors and TBR members, Jonathan Tisch participated with the mayors in the Conference’s opening press conference and the opening luncheon here he reviewed the findings of the survey and the mayors and TBR joint call for federal action to assist in promoting international travel to the United States.

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