DOLLAR WI$E BEST PRACTICES: THE EARNED INCOME TAX CREDIT


Click here to view this document in PDF
The Earned Income Tax Credit (EITC) is a federal anti-poverty tax credit that supplements the earnings of low-income working individuals and families by reducing or eliminating their taxes. Millions of American families who are eligible for the EITC do not receive it, leaving billions of additional tax credit dollars unclaimed.

Congress originally approved the tax credit legislation in 1975, in part to offset the burden of Social Security taxes and to provide an incentive to work. When the EITC exceeds the amount of taxes owed, it results in a tax refund to those who claim and qualify for the credit. To qualify, taxpayers must meet certain requirements and file a tax return, even if they did not earn enough money to be obligated to file a tax return. The EITC is administered by the Internal Revenue Service (IRS).

For more information on the Earned Income Tax Credit, please refer to the IRS Web site.

DURHAM, NORTH CAROLINA
Mayor William V. "Bill" Bell

MoneyWi$e Durham Coalition | The Earned Income Tax Credit is one of the five major components of the MoneyWi$e Durham Coalition, sponsored by the City of Durham and Durham County. The Coalition is successful because of its committed members, which include more than 20 community-based organizations (CBOs) such as the Greater Durham Chamber of Commerce and the Durham Department of Social Services.

Area businesses promote the EITC and in 2003-2004 more than 18,000 filers claimed $3,273,530-an average refund of $1,832. The number of EITC claims continues to rise, averaging a 4% increase annually through the efforts of the MoneyWi$e Durham Coalition. The Coalition also uses a helpline as a one-stop, central point of contact to receive inquiries from the community. Callers are directed to the appropriate Coalition service provider. As a result of the establishment of the MoneyWi$e Durham Coalition and helpline, more Durham citizens are informed about personal financial services offered by local nonprofits, financial institutions, and government entities.

Back to top

LEWISTON, MAINE
Interim Mayor Renee M. Bernier

Take the Money: You've Earned It | The City of Lewiston has been at the forefront of the Lewiston-Auburn Tax Credit Awareness Coalition since 2003. Stepping out of the traditional municipal government role, Lewiston's elected officials and staff, along with community partners, have advocated on behalf of the Earned Income Tax Credit.

Since the 2004 tax season, the effort has returned over $2 million federal/state dollars to the community, with those monies going directly back to residents and, subsequently, back into the local economy.

Then-mayor Lionel C. Guay, Jr., stated in January 2006: "Not only have we cut taxes, but Lewiston has been the leader in a very creative effort to put additional monies back into the pockets of area residents-the reason being that we believe we must be more resourceful towards enabling Lewiston residents' quality of life to be as beneficial as possible."

At the urging of its elected officials, the City of Lewiston facilitated the launching of an EITC "community team" partnership coalition in 2003, and the Coalition's efforts have been heralded as the statewide leader in EITC awareness and follow-up. The Coalition annually establishes free tax preparation sites; recruits volunteers to prepare/e-file tax returns; provides volunteers with IRS training; and provides asset building information/opportunities for those seeking financial literary. As a result, Lewiston received a U.S. Department of the Treasury Award in June 2005 "for its EITC leadership, dedication, and contributions in building a stronger community." The city and the Coalition were lauded by the National Community Tax Coalition in November 2005, and in June 2006 the city received a United States Conference of Mayors "Outstanding Achievement" City Livability Award for its EITC effort.

The 2007 tax season will see enhanced outreach to our expanding multi-cultural community, to the self-employed who may be eligible for EITC, and youth through "The Spot" at the Lewiston Public Library-a new resource program for youth with a major focus being financial literacy education. The city has also recently established an "Asset-Building Subcommittee," with members out in the community facilitating presentations on topics such as the dangers of predatory lending. The City of Lewiston's community relations coordinator provides community-wide outreach & promotion of the initiative. Thus far the Coalition has received an overwhelming media response, including coverage of an annual mayoral tax season kick-off press conference. Each year, the Coalition's volunteer and community partnership base grows, as more and more individuals become aware of and enthusiastic about EITC's tremendous impact on household budgets.

Back to top

ROCHESTER, NEW YORK
Mayor Robert Duffy

"Be Dollar Wi$e with C.A.S.H." Campaign | The City of Rochester has been an active participant in the community's "Creating Assets, Savings and Hope" (C.A.S.H.) initiative since its inception in 2002. C.A.S.H. is a community coalition led by the United Way of Greater Rochester. In 2004, Rochester introduced the C.A.S.H. coalition to the Dollar Wi$e Campaign, and "Be Dollar Wi$e with C.A.S.H." was born.

The mission of C.A.S.H. is to improve the financial wellbeing of low-income working families in Monroe County. C.A.S.H. provides opportunities for working families to get, keep, and grow their money by increasing their incomes through greater use of the EITC; minimizing unnecessary financial erosion by offering alternatives to predatory practices; and maximizing financial assets through financial education, credit repair, matched savings, and homeownership. C.A.S.H. brings together diverse sectors of the Greater Rochester community, including the City of Rochester, Monroe County, leaders of banks and credit unions, credit counseling agencies, academic institutions, and a variety of human service agencies.

During income tax season, C.A.S.H. operates sites providing free income tax preparation to households with incomes of less than $40,000 (the income range eligible for the EITC). In 2005, C.A.S.H. helped more than 8,000 families claim $10.5 million in tax refunds and credits; of this, $6 million was through the EITC.

In addition to assistance with their tax returns, families who come to C.A.S.H. sites have the opportunity to connect with many other community resources and services designed to help them make the most of their money. Area financial institutions offer fee-free, no-minimum-deposit bank accounts for families without an account, as well as affordable alternatives to expensive "instant money" and "rapid refund" schemes. Trained volunteers offer one-on-one conversations on savings programs, affordable health care, financial education programs, food stamps, affordable refurbished computers, free credit reports, job counseling services, and more.

Back to top

SAN FRANCISCO, CALIFORNIA
Mayor Gavin Newsom

Working Families Credit | San Francisco is committed to helping low-income residents enter the financial mainstream. In 2005, Mayor Gavin Newsom and City Treasurer Jose Cisneros launched the Working Families Credit (WFC), a local 10% match to the federal Earned Income Tax Credit. The program helps more San Francisco families learn about and apply for the EITC. As much as $12 million per year is left unclaimed by city residents who are eligible but do not apply for the EITC.

In 2005 the city received over 10,000 applications for the WFC. These families received over $20 million in federal EITC benefits, matched by an additional $2 million from the city.

To accomplish this task, city officials met the residents where they lived, worked, and did their taxes. The city conducted an extensive, culturally-competent advertising campaign in English, Spanish, and Cantonese in low-income neighborhoods. H&R Block, which prepares over one-third of low-income residents' tax returns, came on as a partner. Information was distributed through the school district, housing authority, local unions, public libraries, health clinics, the Post Office, a grocery store chain, banks, and numerous CBOs. And the high-profile, public support of two citywide elected officials-the mayor and the city treasurer-attracted private partnerships and media opportunities as well as secure the trust of program recipients.

In addition to cash benefits, these families have the opportunity to open free bank accounts at 14 local banks and credit unions, and access to free financial counseling. They are also given information on how to sign up for an array of benefits, such as financial literacy training, low-cost health insurance, food stamps, utility assistance, and child care.

Back to top

SAVANNAH, GEORGIA
Mayor Otis S. Johnson

The EITC Coalition | Savannah launched its Dollar Wi$e campaign in September 2004. This campaign serves to strengthen and continue the work of several existing programs to help community residents become more financially literate. Among these is the EITC Coalition, an effort by local nonprofit, government, and private-sector organizations to help low-income residents file their income tax returns and apply for the federal Earned Income Tax Credit. In addition to educating the public about the EITC, activities cover topics such as the federal Child Tax Credit (CTC), financial education, individual development accounts (IDAs), and homeownership.

The EITC campaign has been a major success. In 2005 alone, the coalition sponsored eight Volunteer Income Tax Assistance (VITA) sites for free income tax preparation, serving over 1,500 individuals and families. Approximately $1.2 million in EITC was claimed-an average of $782 per tax filer and a 300% increase over 2004.

Building on these successes, the coalition works hard to increase its service to the community. As a result, the coalition has established three key improvement goals for this year. First, it is seeking to improve its reach to the communities it serves through the use of census and IRS data to define geographic areas with the highest concentrations of low-income, EITC-eligible families and individuals. Second, the coalition is seeking to identify ways to strengthen the link between the EITC and financial education, particularly by linking participants with financial education services to be provided after the tax season. Finally, it is seeking to serve Savannah's growing Hispanic population by offering bilingual tax services.

Back to top

ST. PETERSBURG, FLORIDA
Mayor Richard M. Baker

Wealth Building Coalition | In July 2002, the Wealth Building Coalition (WBC) formed to help eligible residents in Midtown and other areas of St. Petersburg claim the EITC and to increase economic opportunities for those residents. The city's partners in this effort include the Pinellas County Juvenile Welfare Board, St. Petersburg Neighborhood Housing Services, James B. Sanderlin Neighborhood Family Center, Pinellas Opportunity Council, IRS, FDIC, Federal Reserve Bank, local banks, and others.

Together, these partners focus on outreach and public awareness to increase the number of families who know about and claim the EITC, the Child Tax Credit (CTC), and other credits. Additionally, they offer free tax preparation sites to increase participation and reduce fees related to commercial filing, as well as programs that help families build assets through financial education and savings and investment of tax refunds.

In December 2005, WBC received national recognition as a "Point of Light". That same month, NeighborWorks America and the IRS selected St. Petersburg Neighborhood Housing Services/WBC as one of 10 coalitions in the country to participate in a financial education/Volunteer Income Tax Assistance (VITA) pilot project during the tax filing season.

The results from the tax filing season reflect the success of the Campaign. The two centers located in Midtown prepared a combined 1,500 tax returns, bringing almost $1 million in EITC money and over $2 million in total refunds to the community. The city's third and newest VITA site prepared 225 returns, with over $110,000 EITC dollars and over $325,000 in total refunds to an area with a large number of immigrants.

Taxpayers at all three of the city's VITA sites were offered information about financial education opportunities and many of them will be contacted in the future to learn more about economic opportunities.

Through these efforts, a growing number of St. Petersburg residents are learning about EITC eligibility, free tax preparation, and asset building.

Back to top

TRENTON, NEW JERSEY
Mayor Douglas H. Palmer

Greater Trenton Earned Income Tax Credit Asset Building Coalition | Under the mayor's leadership, the City of Trenton's Department of Health and Human Services (HHS) created the Greater Trenton Earned Income Tax Credit Assets Building Coalition in 2005. The Coalition is an ever-growing set of partnerships devoted to financial literacy.

The Coalition provides financial counseling primarily targeted toward low- and moderate-income residents. It melds the capabilities and resources of twelve federal, state, county, and city agencies, including the IRS; State Divisions of Taxation, Youth and Family Services, and Labor; County Human Services; City HHS, Recreation, Housing and Economic Development; and Trenton Housing Authority.

In addition to government agencies, the coalition now includes 19 CBOs and churches, 5 banks, and a utility company, all contributing to an integrated suite of financial literacy education programs. Over the past year alone, hundreds of residents were served through community-based counseling in applying for the Earned Income Tax Credit.

Back to top

YONKERS, NEW YORK
Mayor Philip A. Amicone

"NY Saves" Earned Income Tax Credit Program | In 2002, the mayor introduced the Earned Income Tax Credit Initiative to ensure that Yonkers residents earning low or moderate incomes take advantage of this credit that reduces the tax burden on low-income workers, supplements wages, and makes work more attractive than welfare. The mayor recognized that millions of dollars in tax credits were not being utilized by a segment of the population that needed them.

The City of Yonkers created this initiative by partnering with the IRS and five CBOs. The IRS introduced a new program called "NY Saves" designed to encourage residents to save for their future, for a new home, and for retirement. The IRS provided training and technical expertise to several volunteers to conduct free tax preparation during the evening hours weekdays and all day Saturday.

In 2003, under the mayors' direction, the VITA site including the EITC program was launched at Riverfront Library, a new state-of-the-art facility that was opened just a few months earlier on the Yonkers waterfront. This location is accessible by several forms of transportation and enabled the city to centralize and accommodate residents from various areas of the city. The city will be working with the Riverfront Library to hold financial literary seminars at least one evening a month.

Yonkers recognized the importance and impact of educating and empowering low-income residents with the tools, information, and resources to succeed financially and become self-sufficient. The city will be coordinating a variety of financial literacy programs with several new partners. The city's goal is to offer financial literary programs year-round.

Back to top

©2012 The U.S. Conference of Mayors