West Palm Beach, Florida
Meeting Community Objectives through Street Design and Adopting a Transportation Language
Policy
"Urban streets can be safe and friendly if and only if the streets are designed
to physically and emotionally foster apt behavior by all their users. Conventional
engineering theories be damned, the true test of success for urban streets is if a child
pedestrian can independently get there from here safely and pleasantly. Unfortunately,
most urban streets fail by design."
-Mayor Graham
The City of West Palm Beach has adopted an innovative approach to transportation
planning, with an emphasis on traffic calming. This has helped stabilize and revive the
downtown and several older, challenged neighborhoods. The intent is to reestablish the
quality of life and improve resident and visitor perception of the built environment,
thereby reversing the negative trends associated with conventional transportation planning
and automobile dominance.
The City of West Palm Beachs Transportation Language Policy is intended to remove
the biases inherent in the current transportation language. This change is consistent with
the overall shift in the citys planning and development philosophy as West Palm
Beach works toward becoming a sustainable community. The policy creates a greater
understanding of the stakeholders and true nature of projects, which allows for a more
equitable and balanced prioritization of limited resources. Objective language is used for
all correspondences, resolutions, ordinances, plans, meetings, and when updating past
work.
Community Objectives through Street Design
When one hears the words "traffic calming," three ideas typically spring to
mind:
1) slowing down motor vehicles; 2) reducing collision rates and severity; and, in some
cases, 3) reducing the volume of drivers cutting through sensitive areas.
In West Palm Beach, traffic calming is much more than this, starting with the adopted
definition: "the combination of mainly physical measures that reduce the negative
effects of motor vehicle use, alter driver behavior, and improve conditions for
non-motorized street users."
This definition is based on the one recommended by the Institute of Transportation
Engineers International Subcommittee. Therefore, traffic calming involves changing the
design and the role of the streets to reduce the negative social and environmental effects
of motor vehicles on individuals and on the community in general.
Traffic Calming and Neighborhood Revitalization
Traffic calming is self-enforcing; it lowers motor vehicle speeds and reduces
aggressive driving. It also increases motorists' respect for non-motorized users of the
streets through the physical features of the street design. Other goals of traffic calming
in West Palm Beach include:
- promoting walking and cycling;
- increasing safety for both motorists and non-motorists;
- improving perceptions of safety;
- improving aesthetics;
- assisting in the revitalization of challenged areas; and
- increasing the overall quality of life along the street.
The city's approach to traffic calming is "area-wide." Over time, the city
will fulfill its goal of affecting its entire urban area with appropriate levels of
traffic calming on all the various types of streets. The ultimate goal is to make West
Palm Beach unique, liveable, sustainable, "walkable, and the model for cities
throughout the country. By way of an example, before and after photographs are provided of
Clematis Street in downtown West Palm Beach. This street spurred additional traffic
calming efforts in the city and is an excellent success story. Clematis Street in downtown
West Palm Beach was the citys first traffic calming effort and proved to be a
tremendous success.
The city has implemented several traffic calming projects since Clematis Street,
resulting in revitalization, reduction in street-related crimes (such as speeding,
prostitution, and illegal drugs), and rejuvenation of depressed commercial corridors and
challenged neighborhoods. Initially, the projects altered driver behavior physically -
leading to slower, more respectful motorists and diminished cut-through traffic.
Then it was realized that reducing speeds and the perceived dangers of vehicles also
leads to increased natural surveillance. This occurs through the presence of more
pedestrians, cyclists, and other residents of the area, thereby improving the overall
environment and inviting even more people back into the city. Today, the impetus for
future traffic calming projects is primarily to rejuvenate declining neighborhoods and to
invigorate business and entertainment districts.
Traffic Calming, Crime Prevention, and Property Values
Traffic calming can work in conjunction with other crime prevention programs such as
Crime Prevention Through Environmental Design (CPTED), but without requiring closures,
diverters, semi-diverters, or one-way streets. Done well, traffic calming affects the
quality of life, safety, and crime in commercial and residential areas. It also helps with
the city's historic preservation efforts and home ownership programs. In a nutshell, it is
a powerful tool to help improve downtowns, revitalize challenged neighborhoods, create
street and civic pride, beautify the public realm (often found only in the street), create
the sense of safety, and provide the unique feeling of place and community. Lastly,
traffic calming projects have attracted substantial private investment and have increased
property values nearby.
Transportation Language Policy
The majority of the current transportation language was developed in the 1950s and
1960s. This was the golden age of automobiles, and accommodating them was a major priority
in society. Times have changed, and creating a balanced, equitable, and sustainable
transportation system is the new priority. The difficulty is that the transportation
language has not evolved at the same pace as the changing priorities and still maintains a
relatively pro-automobile bias. Continued use of the biased language does not promote nor
support addressing transportation issues in an objective way.
Removing Pro-Automobile Bias
Several biased words and phrases are identified, and the rationale for the changes is
explained. The word improvements or upgrade is often used to refer to the addition of
through lanes, turn lanes, channelization, or other means of increasing motor vehicle
capacity and/or speeds. Though these changes may indeed be improvements from the
perspective of motor vehicle users, they would not be considered such by other
constituents of the city.
For example, residents may not think that adding more lanes in front of their houses is
an improvement. Parents may not think a channelized right turn lane is an improvement on
their childÕs pedestrian route to school. Suggested objective language includes being
descriptive, e.g., use through lanes, turn lanes, or using language such as modifications,
changes, expansions, widenings. Like improved and improvement, there are similarly biased
words such as enhance, enhancement, and deteriorate. Suggested objective language is
changed, decreased, increased.
Level of service is a qualitative measure of describing the operational conditions of a
facility or service from the perspective of a particular set of users (motor vehicle
users, cyclists, pedestrians, etc.). If the set of users is not specified, then it is a
mystery as to which set is being considered. The established bias enters the picture when
it is assumed that unless otherwise specified, level of service implies for motor vehicle
users. The objective way to use this term is to add the appropriate modifier after level
of service, such as level of service for motor vehicle users. If level of service is used
frequently for the same users in the same document, using the modifier is only required at
the beginning of the document and periodically after that.
Traffic is often used synonymously with motor vehicle traffic. However, there are
several types of traffic, i.e., pedestrian, cycle, and train traffic. To be objective, if
you mean motor vehicle traffic, then use motor vehicle traffic. If you mean all types,
then simply use traffic.
When considering development, one frequently discusses the concept of traffic demand,
fluctuations in traffic demand, peak hour traffic demand, etc. However, the concept of
traffic demand contains a bias. There is really no such thing as a demand for traffic, and
traffic is not a commodity that most people desire. Demand is overly strong and implies a
sense of urgency which does not necessarily exist. Objective language would be motor
vehicle use or travel demand.
In addition, promoting alternative modes of transportation is generally considered a
good thing. However, the word alternative begs the question, ÒAlternative to what?Ó The
assumption is alternative to automobiles. Alternative also implies that these modes are
nontraditional or unconventional, which is not the case with the pedestrian, cycle, nor
transit modes. The direct and objective language is non-automobile modes of
transportation.
Other Misnomers
Further, accidents are events during which something harmful or unlucky happens
unexpectedly or by chance. Accident implies no fault. It is well known that the vast
majority of accidents are preventable and that fault can be assigned. The use of accident
also reduces the degree of responsibility and severity associated with the situation and
invokes an inherent degree of sympathy for the person responsible. Objective language
includes collision and crash.
Protect means shielding from harm. However, when discussing protecting land for a
right-of-way for a street, the intent is not to shield the land from harm, but to
construct a street over it. Objective terms include designate and purchase.
The city strives to make the transportation systems operate as efficiently as possible.
However, care must be taken when using efficient because it is often confused with the
word faster. Do not assume that faster is necessarily more efficient.
Language Influences Thought
It is important to keep in mind that language is one of the fundamental forms of
communication. It is especially critical to ensure that there is a clear understanding of
the terms, particularly those that are being used for communication. Until the inherent
biases that have been created over the last few decades are removed, or at least
acknowledged, it may be difficult to ensure that all stakeholders and constituents are
given proper consideration during planning. Once the level of understanding is increased,
the increased level of equity should follow.
Contact: Ian Lockwood, City Transportation Planner, West Palm Beach, 561/659-8031.
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The United States Conference of Mayors
J. Thomas Cochran, Executive Director
1620 Eye Street, NW, Washington, DC 20006
Telephone (202) 293-7330, FAX (202) 293-2352
Copyright ©1996, U.S. Conference of Mayors, All rights reserved.
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